As a Contractor Admin user, you have the ability to create and edit a basket for exhibitors.
Go to your Admin Dashboard. In the top right corner of the Dashboard homepage, click ‘Create Order’.

Search for the exhibitor you wish to create a basket for. You can search by exhibitor name or stand number.
Select the exhibitor by single clicking them. This will change the ‘Next’ button to yellow.

Clicking ‘Next’ will open up the basket view for the exhibitor. It may be empty, or it may contain items that were already in their basket that had not yet been checked out.
Type a product name or product code/SKU below the ‘Add item’ label and then click ‘Search’ to find a product you wish to add to the basket. If more than one search result is returned, a dropdown list will appear allowing you to select the correct product.

Click once on the correct item in the dropdown list to collapse it. Alternatively, if you did not find the item you had wished, click the ‘Reset’ link to clear the search results allowing you to try a different word/code.
Once you have found the correct product, click the ‘Select’ button. 
The page will refresh and the product will now be in the exhibitor’s basket.
Repeat this process for each item you wish to add.
On each line item you can also edit its quantity and price - if needed - in the text boxes beneath the product name. Should you change these values, you must click ‘Save’ at the bottom left for the changes to take effect:

The prices displayed in this basket view are the Platform’s selling prices/the prices the exhibitors see in the front-end webshop. These will be higher than the base prices supplied by you during the platform’s setup as they include the Platform Fees and any Commission added by the Organiser.
For Shows taking place within the European Union
If the exhibition is taking place in a country within the European Union and the exhibitor is from a country within the European Union [and has a valid EU VAT Number], tick the ‘VAT Exempt’ box at the top of the basket.
This allows you to select the exhibitor’s
EU Member State and to enter their VAT Number. Tick the Validated box and click ‘Save VAT Settings’.
The page will refresh and the basket’s tax/VAT values will be updated appropriately.
Any otherapplicable tax exemptions cannot be added at this stage. Where applicable, these will be automaticallyimplemented by the platform during the next stage of ‘Create Order’ process.
When the exhibitor’s basket is ready to be paid for, click the ‘Continue’ button in the bottom right of the basket view:

The next page allows you to enter the exhibitor’s Invoice Address: 

The email address field on this screen is important to complete accurately as this is the email address to which any payment instructions – and ultimately the final Invoice for this order – will be sent.
The invoice address country is also important to complete accurately as this may have a bearing on any tax exemption [which the Platform will automatically apply if applicable].
Email payment link
Clicking “Email Payment Link” will send an email to the address entered on this page with a summary of theitems in the basket and a link that will take the exhibitor to a credit/debit card payment pageallowing them topay for the order. No login will be required by the exhibitor to get to this payment page.
Bank Transfer
Clicking “Email Bank Transfer Link” will send an email to the address entered on this page with a summary of the items in the basket and a link that will take the exhibitor to a page that provides bank account details the exhibitor can make a bank transfer payment into to pay for the order. No login will be required by the exhibitor to get to this bank details page.
Send Quote
Clicking “Send Quote” will send an email to the address entered on this page with a PDF attachment containing a formal quote for the items within the basket.The quote specifically mentions that the prices within it are subject to change.
Checkout For Customer
Clicking 'Checkout for Customer' will bring display a credit/debit card payment window on screen, allowing card details to be entered on your device to pay for the order. (This is not generally recommended as it involveshandling/taking the exhibitor’s cardinformation, but can be useful onsite for immediate processing).
Once an exhibitor has ultimately paid for their order, an email notification will be sent to you in the same manner as if the exhibitor had created their basket/checked out independently.